Awards and Recognition
Criswell Honda Awards & Recognition
| Monday | 7:00AM - 7:30PM |
| Tuesday | 7:00AM - 7:30PM |
| Wednesday | 7:00AM - 7:30PM |
| Thursday | 7:00AM - 7:30PM |
| Friday | 7:00AM - 7:30PM |
| Saturday | 7:00AM - 6:00PM |
| Sunday | Closed |
| Monday | 9:00AM - 9:00PM |
| Tuesday | 9:00AM - 9:00PM |
| Wednesday | 9:00AM - 9:00PM |
| Thursday | 9:00AM - 9:00PM |
| Friday | 9:00AM - 7:30PM |
| Saturday | 9:00AM - 6:00PM |
| Sunday | 12:00PM - 5:00PM |
| Monday | 7:00AM - 7:30PM |
| Tuesday | 7:00AM - 7:30PM |
| Wednesday | 7:00AM - 7:30PM |
| Thursday | 7:00AM - 7:30PM |
| Friday | 7:00AM - 7:30PM |
| Saturday | 7:00AM - 6:00PM |
| Sunday | Closed |
A Legacy of Service Excellence You Can Trust
At Criswell Honda, delivering an exceptional customer experience isn’t just a goal, it’s a standard we consistently uphold. We’re proud to be recognized by industry leaders and our customers for our commitment to service excellence, transparency, and trust.
2025 Customer Service Experience Award
Criswell Honda is proud to have earned the 2025 Customer Service Experience (CSE) Award from Honda Professionals, achieving an outstanding Customer Satisfaction score of 93.
This recognition reflects our team’s unwavering commitment to providing top-tier service and ensuring every customer interaction is handled with care, professionalism, and efficiency. Earning this award also highlights our certified team of service advisors who go above and beyond every day.
2025 Fixed First Visit Award
We’re also honored to receive the 2025 Fixed First Visit (FFV) Award, with an exceptional score of 96.8.
This award recognizes our ability to diagnose and resolve vehicle concerns correctly on the first visit—saving our customers time and delivering a seamless service experience. It also reflects the expertise of our certified service technicians and our dedication to getting you back on the road quickly and confidently.
Customer Satisfaction & Industry Awards
Our reputation is built on real customer experiences. Over the years, Criswell Honda has consistently been recognized by platforms like DealerRater and Cars.com for outstanding customer satisfaction. Check out our profiles here: DealerRater & Cars.com.
2025 Consumer Satisfaction Award – Cars.com
2023 Consumer Satisfaction Award – DealerRater
2022 Consumer Satisfaction Award – DealerRater
2019 Consumer Satisfaction Award – DealerRater
2018 Consumer Satisfaction Award – DealerRater
2017 Consumer Satisfaction Award – DealerRater
2016 Consumer Satisfaction Award – DealerRater
2015 Consumer Satisfaction Award – DealerRater
Dealer of the Year - Honda Maryland
Criswell Honda was also honored as DealerRater Dealer of the Year for Honda in Maryland in:
2016 Dealer Of The Year Honda Maryland
2014 Dealer Of The Year Honda Maryland
These prestigious awards recognize dealerships that demonstrate exceptional customer satisfaction, based entirely on verified customer reviews.
Why These Awards Matter
These recognitions aren’t just badges—they represent the trust our customers place in us every day. From sales to service, our team is committed to delivering an experience that exceeds expectations at every step.
When you choose Criswell Honda, you’re choosing a dealership that’s proven its dedication to excellence year after year.
Experience Award-Winning Service
Ready to see the difference for yourself?
Visit Criswell Honda today or schedule your next service appointment with a team that’s recognized for doing things the right way.